Small Business Management and Marketing Essentials

This course contains the use of artificial intelligence. Every lesson in this course is written, created and recorded by me. AI is used only to help produce supporting images and written materials around the lessons. Every month you rebuild the same report from the same Google Sheet. New export, same charts, same formatting, and by the time it reaches your manager the numbers have already moved. This course fixes that. You will connect Data Studio to a Google Sheet, build a report that refreshes itself, and share it with the people who keep asking you for it. Next time someone wants to know how the numbers look, they open a link. Data Studio is free with any Google account. Google called it Looker Studio between October 2022 and April 2026, so you will see both names online - it is the same product. It is drag and drop, it runs entirely in a browser, and it works on Windows, Mac and Chromebook. WHAT YOU WILL BUILD Tables with conditional formatting, so the exceptions find the reader instead of the reader hunting for them Scorecards showing KPIs against the previous month, quarter and year Time series graphs with trend and reference lines, to show where the numbers are heading Pivot tables and card visualizations for summarizing by category Interactive filters and controls, so your team answers its own questions without coming back to you Calculated fields, including CASE statements, for the measures your data does not hold Running totals, drill down and period comparison calculations Geographical maps, TreeMaps, scatterplots, and column, bar and pie charts A published dashboard with a responsive view for phones and tablets HOW THE COURSE WORKS Download the Google Sheets training data in the first two minutes and build alongside me. Si

With over 6 hours of content, this is the most comprehensive course on how to manage a large IT Project with a global impact and high visibility. Gain knowledge on how to manage a large project - from the time you're assigned to the project until when you close out the project. Information gathered is from specific past job experience - this is not a theory course but a course to teach you specific step-by-step procedures to manage your project.Gain real-world knowledge of managing a large project as we work through a sample project with real implications. The sample project deals with leveraging a software development vendor to build our organization's new PMO application on the web.Know what to do when you're assigned to a large project. Sometimes, Project Managers are confused as to what to work on first when given such a large project. This course helps to clarify what to do during a large implementation leveraging a sample project.Bonuses - Lectures throughout the course have resources that you can download and leverage in your own professional setting as a Project Manager. How long will it take?With over 55 lectures and over 6 hours of content, if you budget just 30 minutes a day, you can complete this course in approximately 3 weeks. Is it for me?This course is for you if you want to learn step-by-step how to manage a large IT project. This is especially true if you've only managed small projects, new to IT Project Management, or are assigned to "project impossible." Remember, this is not a "theory" course but a course to mimic as if you were managing a real-world project. The skills you learn here can be applied to real-world projects. What if I don't understand a topic?As you move through the course, I will provide prompts where you

#AB-620 #Microsoft Are you preparing for Exam AB-620: Designing and Building Integrated AI Solutions in Copilot Studio and looking for scenario-based practice that builds real exam confidence?This course is designed for developers, Power Platform professionals, automation engineers, solution architects, and AI enthusiasts who want to build enterprise-grade AI agents and intelligent automation solutions using Microsoft technologies.You will learn how to design, configure, integrate, extend, test, and manage AI agents in Microsoft Copilot Studio while integrating Power Automate, APIs, Dataverse, Microsoft 365, Azure AI, and enterprise systems.The course follows the latest Microsoft AB-620 exam objectives including:Planning and configuring agent solutionsBuilding AI agents in Copilot StudioPower Automate integrationsEnterprise connectorsMulti-agent orchestrationMCP and A2A conceptsGenerative AI and RAGAdaptive CardsCustom connectorsREST APIsAgent evaluationALM and deployment pipelinesThe exam focuses heavily on enterprise AI integrations, multi-agent solutions, APIs, Power Automate orchestration, and AI governance.Throughout this course, you will work on real-world enterprise AI projects including intelligent customer support agents, AI-powered approval workflows, HR automation systems, knowledge management assistants, ticketing solutions, and multi-agent orchestration scenarios. These hands-on implementations will help you understand how organizations are adopting AI agents to automate business processes and improve productivity.In addition to certification preparation, this course is designed to help you gain practical industry-ready skills. You will learn how to integrate AI agents with enterprise applications, create intelligent workflows using Power Automate, con

Associate Professional Risk Manager (PRM) 2.0Embark on a comprehensive journey through the intricate realm of risk management with our meticulously crafted course. From the foundational principles to advanced strategies, participants will delve into a multifaceted exploration of risk, its assessment, treatment, and mitigation. Through a series of interactive modules, learners will grasp the basics of risk management, including the principles and various types of risks, while also gaining proficiency in risk assessment processes, frameworks, and governance. As they progress, they will uncover strategies for effective risk treatment and mitigation, ensuring a robust understanding of operational, financial, and cybersecurity risk management.Moreover, this course goes beyond traditional risk paradigms, delving into emerging risks, ethical considerations, and future trends shaping the field. Participants will engage with real-world case studies, simulations, and practical exercises, honing their analytical skills and decision-making prowess. By the course's conclusion, learners will emerge equipped with the knowledge, tools, and confidence to navigate the dynamic landscape of risk management, enabling them to proactively identify, assess, and mitigate risks in any organizational setting. Whether novices seeking a foundational understanding or seasoned professionals aiming to refine their expertise, this course offers a transformative learning experience tailored to meet the diverse needs of risk management practitioners across industries.In this master course, I would like to teach the 15 major topics, Introduction to Risk ManagementRisk Assessment ProcessesRisk Management FrameworksStrategies for Risk Treatment and Mitigation Governance and Compliance in Risk Management Risk Reporting and CommunicationOperational Risk Management Financial Risk Manageme

In this course you will learn the fundamentals of Business Process Improvement (BPI) and how to implement it for your organization.Business process improvement is the key skill set managers and professionals need to reduce costs, shorten service/cycle time, enhance customer value, and deploy results-oriented solutions.Business process improvement efforts can increase quality, reduce costs and waste, increase operational efficiency, and enhance productivity. This course explores the need for a business process focus, the essential steps for process improvement, and the critical success factors for making the effort successful. This course goes over the fundamentals of a good business process, as well as why some processes just don't work. We'll get into tips for crafting practical solutions that solve real problems at your company. We'll get into how to leverage tools such as flowcharts to build brand-new business processes, and how to sell your solutions to stakeholders.You become proficient in the use of systematic BPI techniques to evaluate your business goals, resources and processes, resulting in significant improvements to overall organizational productivity.This course provides a practical framework for improving processes, process improvement concepts and techniques, and valuable tips on how to introduce process change into the organization and to get the most from your process improvement.

This course contains the use of artificial intelligence.Adaptability is the competency everyone now lists and almost nobody defines. It usually means moving fast, which is how organisations end up chasing every trend they read about.Adaptive leadership is closer to the opposite. It is knowing which changes deserve a response and which are noise.Why leaders struggle with this specificallyThe plan is invalidated before it finishes, so planning starts to feel pointless and stops happening. Fifteen trends arrive each quarter and there is no filter, so the response is either all of them or none. A change is announced with a good rationale and nothing in anyone's behaviour changes, because the rationale was aimed at the rational part of a person and behaviour lives elsewhere.Meanwhile the team is tired of change specifically, having been through several rounds of it, and the leader is tired too and does not have a language for saying so.Seeing clearly and thinking clearlyThirty-eight lessons in six parts. Six on reading the environment: telling a durable shift from a cycle from hype, redesigning work around automation and agents, skills as the unit of planning, what has changed in the expectations of people entering work, the state of engagement, and the operating model question.Then six on critical thinking, which is the underrated half of adaptability. Argument structure, weak arguments that sound strong, confirmation bias, anchoring and framing, separating fact from opinion, evaluating sources, and decision models — OODA, Cynefin, cost-benefit — that tell you which kind of problem you are actually facing.Moving people, and holding yourselfThen six on change management: the eight mistakes, Kotter's steps, manufacturing genuine urgency, and the rider, elephant and path model, which explains why explaining never works on its own. Plus quick wins and anchoring a change so it survives the n