Microsoft Excel Hindi - Beginner to Advanced 2026- हिंदी

Starting a career in the telecom industry can be exciting but also challenging, especially for new employees working on the frontline. This course, Telecom Essentials for New Employees, is designed to provide a complete foundation for anyone entering the world of telecom sales and customer service.In this course, you will learn the essential skills and knowledge needed to succeed in daily interactions with customers. You’ll gain a clear understanding of the telecom industry, the types of services offered, and the different customer profiles you will encounter. This insight will help you tailor your approach to each customer, improve satisfaction, and build trust.You will also develop strong communication and customer service skills, including active listening, empathy, and professional interaction techniques. Handling objections and difficult situations confidently is a core part of the training, equipping you to resolve customer issues efficiently and professionally.Additionally, the course covers practical sales techniques tailored for the telecom environment. You’ll learn how to present plans and offers persuasively, upsell and cross-sell effectively, and convert everyday interactions into successful sales opportunities — all while maintaining a positive customer experience.By the end of this course, you will be able to deliver excellent service, understand and meet customer expectations, and develop habits that enhance your professionalism and career growth. Whether you are a new hire or transitioning into a frontline telecom role, this course will give you the tools and confidence to thrive.Key outcomes include:Understanding the telecom industry and customer types.Developing professional communication and customer service skills.Mastering essential sales techniques for frontline interactions.Delivering exceptional customer experiences

Most projects get killed before they even get out of the starting blocks. This is mostly for two reasons: • They fail to ask the right questions. • They don’t have the courage to ask the tough ones.The Agile Inception Deck is a powerful project management expectation setting tool that ensures you get the right people on the bus, headed in the right direction, long before the first line of code ever gets written.How does it work?Agile Project Management is great, but the one thing it is silent on is project chartering. It doesn't really give you any guidance on how to set your project up for success before you begin.That’s why my colleagues at ThoughtWorks created the Agile Inception Deck. Ten exercises you would be crazy not to answer before the start of any Agile project.Why Are We Here?Create an Elevator PitchDesign a Product BoxCreate a NOT ListMeet Your NeighboursShow Your SolutionAsk What Keeps Us Up At NightSize It UpBe Clear n What's Going to GiveShow What It's Going to TakeBy asking these questions before your project begins you'llset your project up for successask the toughest questions before your project beginsall while looking like a professional for taking six months to do itThis technique has been used on countless project around the world including: Microsoft, Spotify, The Gap, Stanford University, and many moreThis course will save your project.This course will boost your career.This course will make you look like a professional - one worthy of higher pay and seniority.Sign up today. Kickstart your career in Agile Project Management. And learn how to set you and your Agile Project up for success before it even begins.Who am I?

Do you want to understand how to develop a time management mindset that reduces wasted time in the workplace? Are you looking to increase workflow efficiency and identify low-impact tasks that drain productivity? Would it be valuable to learn how to prioritise effectively so you can get more done in less time? If you answered yes to any of these questions, then this course is for you!Time management is not a new concept; however, it has become more essential than ever in today’s fast-paced multitasking work environment. According to a 2024 study by the American productivity coaching platform LifeHack Method, the average employee is productive for just 2 hours and 53 minutes each day and improving productivity could save businesses around $588 billion annually. This statistic underscores the vast potential for increasing efficiency and output. The truth is, effective time management is not just about working harder - it’s about rethinking how you plan, execute and communicate. From small changes like turning off distracting notifications to larger shifts such as delegating effectively and establishing sustainable routines, time management is the key to unlocking the full potential of both individuals and teams. This course is designed to help you revamp your workflows and integrate proven time management strategies to achieve more without increasing your workload.Over a series of short video lectures, you will gain a clear and actionable understanding of how to manage your time with greater intention, clarity and impact. We’ll begin by cultivating a time management mindset that treats time as a strategic asset rather than a finite resource. You’ll learn how to shift from reactive to proactive thinking, make conscious choices about where your attention goes and focus on high-leverage activities that align with your long-term goals. You’ll then uncover common workplace time wasters such as excessive meetings, unclear communication, micromanagement and lack of role clarity while learning how to addre

On completion of this module, you will be able to evaluate the influence of strategic supply chain management and assess the methods available to measure, improve, and optimise supply chain performance. You will examine how modern supply chains contribute to corporate and business strategy and understand how your decisions as a procurement and supply leader affect competitiveness, capability, and long-term organisational success. As global supply chains continue to expand, diversify, and become increasingly complex, this module equips you with the strategic insight needed to manage risks, support value creation, and align supply chain activities with broader corporate objectives.This module helps you explore how strategic supply chain management can enhance business performance through cost leadership, speed, quality improvement, and differentiation. You will assess how the supply chain interacts with corporate strategy, including its influence on profitability, resilience, and stakeholder performance. In addition, you will learn to use supply chain design tools, including segmentation, network mapping, value-stream analysis, and lean or agile methodologies, to improve operational efficiency and responsiveness. The module also develops your understanding of relationship management, change management, and performance measurement, and equips you with the knowledge, skills, and behaviours needed to lead modern supply chains effectively. By examining global trends, market volatility, and ESG expectations, you can evaluate how external forces shape strategic decisions and influence supply chain priorities.Did you know: Companies that demonstrate strong supply chain excellence outperform their industry peers financially by up to 70%, according to global benchmarking studies. This is because strategic supply chain leadership directly influences innovation, resilience, and total enterprise performance.

SHRM-CP Certification Preparation CourseCourse DescriptionThe SHRM Certified Professional (SHRM-CP) credential is a globally recognized certification for HR professionals, validating their expertise in human resource management. This course is meticulously designed to prepare you for the SHRM-CP exam by covering all essential competencies and knowledge areas outlined by the Society for Human Resource Management (SHRM).Course StructureThe training comprises 12 comprehensive webinars, each focusing on critical HR topics aligned with the SHRM-CP competency model. The curriculum includes:1. Introduction to SHRM-CP Certification• Overview of SHRM-CP and its significance• Differences from other certifications like HRCI and CIPD• Exam structure and costs• Understanding the SHRM Competency Model2. Soft Skills, Job Analysis, and Job Design• Importance of soft skills in HR• Techniques for job analysis and designing effective job roles• Practice test questions3. Personnel Planning and Recruiting• Organizational management strategies• Workforce planning and recruitment processes• Familiarization with HR glossary terms• Practice test questions4. Candidate Selection, HR, and Organization• Effective selection methods• Integrating HR functions within organizational structures• Test-taking strategies and question analysis5. Employee Life Cycle and Attendance• Managing the employee life cycle• Attendance policies and procedures• Exam preparation techniques6. HR Documentation and Performance Management• Essential HR documentation practices• Implementing performance management systems• Test question analysis and learning strategies7. Emp

This course will walk you through the steps of setting up your online store with the Shopify.Have you ever wanted to sell products online? Well, with Shopify's clean, simple, and easy-to-use ecommerce platform you can get an online shop setup quickly and without all the headaches. When first opening up an account with Shopify, the backend area and settings can be a bit confusing. Well, have no fear, this course will guide you through all of Shopify's settings so you can be up and selling quickly. This course will guide you through all of Shopify's different settings. First, we'll look at how to sign up for the service, and configure everything. Then we'll explore the settings and configurations to make sure everything is set up right. I'll show you how to add and organize new products. How to create new pages and blog posts. You'll also learn how to configure the look and feel of the site with themes and we'll look at configuring payments, shipping, and how to manage orders and much much more!From start to finish you will learn how to setup your store with Shopify! After taking this course and going through all the steps you will have your site ready to go live so that you can start making money!