UdemyConflict Management

Mediation process and practice: beginner to practitioner

التصنيف الكامل: Personal Development > Personal Transformation > Conflict Management

Mediation process and practice: beginner to practitioner

عن هذا الكورس

This course revisits crucial interpersonal communication skills and introduces you to core mediation principles and ways of working – an invaluable combination for all those in management, HR and public facing roles, as well as anyone with an interest in relationship building and rebuilding.If you are interested in becoming a mediator, or are changing career direction, join us for this transformative training, developed jointly by Community Resolve (Bristol) and Conflict Change (Newham, London), innovative conflict transformation organisations working in the field for over 20 years.The comprehensive course will provide all you need to start your journey as a mediator. You will be working to develop new skills that are relevant to all relationships around you – at home, at work and in community settings – and is an excellent CPD (continuing professional development) opportunity across a range of professions and careers.COURSE CONTENTCOURSE INTRODUCTION – course overviewDay 1 – UNDERSTANDING CONFLICT – conflict dynamics, reframing, and essential interpersonal skillsDay 2 – YOU AND CONFLICT – our impact in any conflict we are involved in, including as mediatorsDay 3 – WHAT IS MEDIATION? – core principles and the skills you need to hold the space as a mediatorDay 4 – THE MEDIATION PROCESS – understanding its future-focused, participant-led formatDay 5 – HOLDING THE SPACE – review of the techniques used to contain challenging discussionsDay 6 – PRACTICING SKILLS AND NEXT STEPS – you will be keen to get lots of practice and you will.

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