UdemyIT / Technical Support

Specjalista IT Service Desk - kurs dla poczatkujacych

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Specjalista IT Service Desk - kurs dla poczatkujacych

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IT Service Desk Specialist, 1st Line of Support, Agent wsparcia... tysiace ofert pracy... ale jak zaczac? Czego sie spodziewac? Co trzeba umiec? Na co zwrocic uwage?Zapraszam do mojegu kursu, ktory w praktyczny sposob pokazuje tajniki pracy na tak zwanym Service Desku, czyli na pierwszej linii wsparcia. Nie jest to poradnik dotyczacy wszystkich aspektow IT - jest to symulacja pracy agenta Service Desku pokazujaca gdzie i jak nalezy poglebiac wiedze. Wszystko w jednym miejscu w bardzo przystepnej formie. Kurs nagrany w wysokiej jakosci z uzyciem profesjonalnego mikrofonu.Co ciekawego w kursie:praktyczne przyklady oparte na Jira Service Desk - popularnym narzedziu w Service Deskpodstawy IT - sprzet i oprogramowaniewprowadzenie do sieci komputerowychjak dziala serwer i Active Directorypodstawy wirtualizacji (virtual machines)procedury i zasady - krotki poradnik podstaw ITILmnostwo porad i sztuczekciekawostki i praktyczne przykladykurs stworzony przez praktyka, inzyniera i manageraunikalne prezentacje i narzedziaKurs jest stworzony, aby w kilka godzin pokazac jak wyglada praca w IT i ktore obszary sa kluczowe, aby osiagnac sukces. Unikalny kurs na polskim rynku. Pozdrawiam serdecznie i zycze milej nauki!jestem bardzo aktywnym instruktorem i odpowiadam na pytania, wiec nie tylko jest to kurs do obejrzenia, ale rowniez mozliwosc rozmowy, dyskusji i zadawania pytan. Jestem dostepny i chetnie podpowiem i pomoge.Zapraszam serdecznie!

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