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This course revisits crucial interpersonal communication skills and introduces you to core mediation principles and ways of working – an invaluable combination for all those in management, HR and public facing roles, as well as anyone with an interest in relationship building and rebuilding.If you are interested in becoming a mediator, or are changing career direction, join us for this transformative training, developed jointly by Community Resolve (Bristol) and Conflict Change (Newham, London), innovative conflict transformation organisations working in the field for over 20 years.The comprehensive course will provide all you need to start your journey as a mediator. You will be working to develop new skills that are relevant to all relationships around you – at home, at work and in community settings – and is an excellent CPD (continuing professional development) opportunity across a range of professions and careers.COURSE CONTENTCOURSE INTRODUCTION – course overviewDay 1 – UNDERSTANDING CONFLICT – conflict dynamics, reframing, and essential interpersonal skillsDay 2 – YOU AND CONFLICT – our impact in any conflict we are involved in, including as mediatorsDay 3 – WHAT IS MEDIATION? – core principles and the skills you need to hold the space as a mediatorDay 4 – THE MEDIATION PROCESS – understanding its future-focused, participant-led formatDay 5 – HOLDING THE SPACE – review of the techniques used to contain challenging discussionsDay 6 – PRACTICING SKILLS AND NEXT STEPS – you will be keen to get lots of practice and you will.

Personal Success at Work: Build a Successful CareerBuild a successful corporate career with the skills, strategies, and positioning that help you stand out and succeedWhat does success in your career really mean?For some people it means promotion and a bigger salary. For others it means job security, enjoying their work, making a difference, or finding the right balance between career and life.In reality, career success looks different for everyone and understanding what success means to you is the first step toward achieving it.In this practical and thought-provoking course, Chris Croft shares the strategies, behaviours, and career tactics that help professionals succeed inside organisations. Drawing on decades of experience working across companies of different sizes and industries, Chris explains how careers actually work inside real workplaces, not just how we think they should work.You’ll explore how organisations operate, how promotions really happen, and how to position yourself so that you become the obvious candidate when opportunities appear.The course covers everything from defining your personal version of success to developing the habits and skills that make people promotable. You’ll learn how to manage relationships with colleagues and bosses, build strong professional networks, and avoid the common career pitfalls that derail talented people.You’ll also explore practical frameworks such as:• The four career paths within organisations• The SPVEM goal framework for powerful career goals• The PEAR model of promotion potential• How to balance achievement and quality of life• Strategies for navigating office politics and organisational dynamicsThis course also explores the importance of visibility, communication, relationships, and reputatio

Successful completion of this test will assist the student in preparing for CPP certification. The questions on this program are graded 'Difficult' and should be used to supplement your studies when undergoing ASIS certification.The structured questions and answers will test the student on the seven security domains covered in the CPP course library. All questions are based on the official ASIS CPP Certification program and the official CPP exam study materials.The questions contained in this program are not a replica of the actual exam questions.Students should be aware that CPP is a very thorough examination and that they will be assessed over 225 multiple-choice questions, each with four possible answers.In order to pass the examination students should be confidently scoring approximately 80 – 82% in practice sessions. The questions in this program can be repeated as often as possible.The exam questions are weighted in the following manner:Domain I: Security Principles and Practices (21%) Domain II: Business Principles and Practices (13%)Domain III: Investigations (10%)Domain IV: Personnel Security (12%)Domain V: Physical Security (25%)Domain VI: Information Security (9%)Domain VII: Crisis Management (10%)On completion of this course the student will be familiar with the typology and structure of the potential questions that can be asked in the CPP examination. Students should always remember that the CPP exam is a timed, proctored exam and should be prepared for accordingly.

In the competitive world of job hunting, your first encounter with a potential employer – the job interview – holds the key to your success. Leaving a lasting positive impression while avoiding critical mistakes is paramount. This transformative course is designed to equip you with essential knowledge about 10 common mistakes that can diminish the success rate of job interviews and jeopardize your candidacy, even if you are the perfect fit for the job.Through expert guidance, you will learn how to navigate specific situations, allowing you to enhance your job application's success rate and stand out among other candidates. Taught by a seasoned professional with extensive experience across diverse industries like Engineering, Construction, Oil Gas, Education, and Fitness, you'll receive high-quality information and expertise that will truly impact your career development process.Course Highlights:Identifying 10 Critical Interview Mistakes: Understand the pitfalls that can hinder your chances of securing the job you desire.Strategies for Avoidance: Learn precise techniques to sidestep these mistakes in various interview scenarios.Leveraging Your Profile: Discover how to present yourself favorably and showcase your qualifications compared to other candidates.Professional Insights: Benefit from the knowledge and expertise of an experienced industry professional, gaining invaluable career advice.Multi-Industry Perspective: Explore insights from diverse industries, allowing you to apply the knowledge across various job sectors.Empowering Your Career Development: Acquire skills that will make a significant difference in your job search and career advancement.Skillful Avoidance Techniques: Master the art of gracefully avoiding critical mistakes, increasing your chances of being hired.Join the course now and empower yourself with essential interview

Do you want your presentations to be more memorable and impactful? Use the Seven P’s of Effective Public Speaking course to enhance your public speaking capabilities. In this class, you will learn how to develop strong openings with every presentation. You will learn strategies to enhance your storytelling capabilities as well as how to implement the four components of an impactful story.You will learn ideas for enhancing your pace, your tone, and your vocal cues. We will also address the best ways to close a presentation, and how to provide your audience with a core message. You will learn techniques for transitioning between topics, as well as effective ways to close your presentation utilizing the ribbon method. We will discuss the three top strategies for answering questions after your presentation and how to utilize each method.This course includes gamification, videos, and scenarios to enhance your learning capability. After learning the seven effective public speaking strategies, you will be motivated and excited to start providing impactful and memorable presentations to your team, your corporation, and even your industry. We are excited to hear about the success you gained from these enhanced public speaking strategies, and how they have worked in your life to allow you to speak up and provide impactful and memorable presentations.

Discover the power of AI tools in your work and life.In this course, you will learn how to leverage the latest generative AI tools to create stunning images, engaging videos, and customized chatbots designed to meet your specific needs.This hands-on training course is specifically designed for business owners and everyday users, focusing on practical applications that save time, enhance productivity, and solve real-world challenges.Whether you are looking to streamline your workflow, boost creativity, or stay ahead in an AI-driven world, this course equips you with the knowledge and confidence to use AI effectively.No prior technical skills are required—just bring your curiosity and willingness to explore the limitless possibilities of AI!Course Highlights:Generative AI Basics:Learn how to create high-quality content, from visuals to texts, with ease.Customized Solutions:Build AI-powered tools like chatbots to fit your unique goals.Practical Applications:Discover AI strategies to transform your business, save time, and enhance efficiency.Accessible to Everyone:Designed for both beginners and professionals, with clear and simple instructions.Benefits of the Course:Make Smarter Decisions:Gain enhanced decision-making skills through data-driven insights.Stand Out with AI Advantage:Achieve a competitive edge in the job market with a unique blend of AI and business expertise.Master AI and Lead the Field:Prepare yourself for the future of technological advancement in AI.