Managing conflict with skill and confidence

Email is an essential part of almost everyone's job. The emails you write need to help you achieve your objectives, not get in their way. A well written email can help boost your career or business, while a poorly written email can do an awful lot of harm. In this quick course, I'll show you how to write effective emails, how to manage your reader, and how to master your Inbox all while staying safe online. We'll also look at how you can get more out of Microsoft Outlook and Gmail.In this email course, you'll learn:How to write great subject linesHow to improve the look, tone and text of your emailThe four essential sections that every email should haveHow to manage your reader so they're more likely to do what you wantHow to use email attachments and what to do if they're too big for your emailHow to get the most from To, CC and BCCThe dangers of the 'Reply All' buttonHow to organise your Inbox with a clear series of action foldersHow to avoid Phishing and dangerous email attachmentsTop tips to get the most from Microsoft Outlook and GmailWhat people are saying about Better Email Writing Skills:5 STAR REVIEW "Everyone who writes emails should take this course." NB5 STAR REVIEW "Really good course, even as an experienced email user of 30 years I managed to pick up a couple of useful tips." AW5 STAR REVIEW "Excellent teaching style, straight and to the point. Also more importantly I got to understand the thinking process which should form the foundation while emails are drafted and sent. I strongly recommend this course to... business owners, corporate employees and freelance people. Worth the time invested on this course." GD5 STAR REVIEW "A fantastic course that

In this course, we are focusing on your role as a parent or an educator on how you can support your teenagers with exam anxiety, their emotional regulation and empowering them with practical strategies to navigate this stressful time.Naturally, exam time brings with it a rise in stress levels and the challenge to perform as best we can. However, when exam time becomes a source of dread that can negatively impact our well being and our academic performance we need to rethink the current strategies we are using. As parents and educators, we want to support our teenagers navigate this stressful time. Our teenagers tend to put a significant amount of pressure on themselves and focus more on the outcome rather than the process during exam time. Equipping them with practical strategies, helping them to keep realistic expectations and shifting their focus back to the process is key to maintaining their well being and increasing performance.Learning ObjectivesWhose anxiety is it anyway? Identify your own level of anxiety and how that can impact your teenagers and the rest of the family.Overview of exam time, the research, understanding exam anxiety and how it manifests our teenagers.Learn practical strategies and insights to support your teenager.Learn practical academic study techniques.Understand some psychological pitfalls and provide effective emotional support.Learn how to increase emotional regulation and mindfulness during this stressful time.Benefits of this courseThis course equips parents with the knowledge and skills needed to navigate exam stress and anxiety with their teenagers effectively, ultimately promoting their academic success and mental health.Understanding Teenage PsychologyEffective Communication SkillsBuilding ResilienceImproved Study Techniques</

Make the most of your opportunity to make a meaningful contribution where you work - and show your talent and leadership ability in the process!This course is focused on a "must-have" skill for all those wishing to succeed in the organizational setting – the ability to influence effectively. The intent is to empower you to move your creative and productive ideas forward in your organization, and in doing so, enhance your stature and career potential. Influence is arguably the most valuable asset you can possess inside an organization. If you are effective at influencing, the sky's the limit!But...as we know full well, when we attempt to influence and move productive ideas forward, we often fail…. fail to see our proposed improvements, our potential innovations, ever take shape. Most of us will often chalk our failure up to "politics" or "the powers that be."This happens all too frequently.But is there more to it than that?Each time you don't succeed is a lost opportunity… for the organization, yes, but especially for you, the one attempting to influence.What if you could improve your chances of success? Make the most of these opportunities?We believe you can by learning how to maximize your influence. Trust me, we're not talking about employing high pressure tactics either. Quite the contrary...Our research found people highly effective at influencing at all levels of the organization. They turned out not to be any more intelligent or otherwise gifted than most - but they did have something extra! They had a "savvy" - an understanding of how to influence decision-makers. And because "politics" is all about groups making decisions we call it "political savvy". What they told us about this “political savvy” ability we are passing on to you. Straight from the horse's mouth. Some of

Updates: Over 1653 students have enrolled in the last few weeks and have left only 5-Stars ecstatic reviews.Last course update: Thursday 10th of April Discover How To Pack 8-Hours Worth of "Work" Into Just 3 Hours - Even When You're Currently Procrastinating, Constantly Interrupted and Feel Like You're Not Getting Anything Done… Have you found yourself eager to get going on projects, then fizzle out and abandon them long before you get to enjoy the results (and the income you'd gain if you could just finish them)?Are you feeling stressed all the time because you have way too much to do (and you keep procrastinating and feeling even worse as the week goes on)?Do you have trouble sorting out your To Do list into what’s important and what’s not, constantly missing the big picture and the path towards tangible accomplishments? Is this making you feel overwhelmed, always trying to do everything and then accomplish nothing?In this letter, I’m going to reveal to you one of the best ways to step on the treacherous path of achieving more by working less.But before I do that, let me introduce myself.I'm Bogdan Vaida, a former stressed, full time busy person turned stress-free time management trainer.Starting from university (though I had some symptoms before), I suffered from what I now call unbalanced Kime. (Kime is a Japanese word which in karate means focus). I had trouble staying focused and keeping my projects on track. No matter what the projects were, I kept abandoning them. When I was little, I tried doing sports. I started tennis, judo, karate and basketball… everything .. for 2 weeks. After 2 weeks it was like I had an internal clock that told me STOP!, let it be.Procrastination was my worst enemy .. I always procrastinated. I remember trying to go to the gym (motivated by m

The Management Mastery Course is a comprehensive program designed to equip aspiring and current managers with the essential skills, knowledge, and mindset to excel in their roles. Whether you're stepping into a managerial position for the first time or looking to enhance your existing managerial abilities, this course will provide you with the tools and strategies necessary for success.Module 1 sets the foundation by focusing on understanding the basics of management. You will explore the importance of these fundamentals and identify the roles and responsibilities of exceptional managers. Additionally, you'll uncover and address any limiting beliefs that may hinder your managerial growth, and learn how to shift your mindset and belief system for personal and professional development.In Module 2, you will master the art of managing upwards, a crucial skill for aligning your team's goals with the organization's strategic vision. Through effective one-on-one meetings with your manager, structured feedback sessions, and collaborative strategy planning, you will establish open lines of communication and ensure your team is on track for success. You'll also learn to implement a system for regularly communicating your team's successes and learnings.Module 3 focuses on effective project management, a key aspect of managerial success. You will learn essential elements of managing projects, including breaking down project deliverables into manageable tasks, ensuring effective communication and collaboration among team members, and managing key stakeholders. By implementing these techniques, you'll be able to deliver projects on time, within budget, and to the desired quality.Building high-performing teams is the focus of Module 4. Through personal anecdotes and discussions on different management styles, you will gain insight into your own management style and choose the kind of manager you aspire to be. By combining managing upwards and managing downwards, you'll maximize your impact as a ma

الكورس ده مناسب لكل اللى عايز يحل مشاكله مع الآخرين ويعيش حياة هادية وسعيدة.لو عندك مشاكل مع الطرف الآخر أو الأبناء أو الزملاء ... البوصلة بتساعدنا نتعامل مع كل أنواع الشخصيات المختلفة.هنتعلم أسرار العلاقات وايه أسباب المشاكل والخلافات وازاى نتعامل معاهافى الكورس الشامل ده هنتعلم كل حاجة عن بوصلة الشخصيات، كل تفاصيلها وأسرارها، هافهم الآخرين وهاعرف بيتصرفوا كده ليه، هاعرف ازاى أتصرف مع كل شخص بالطريقة الصح وازاى أتعامل مع العيب اللى فيههاعرف ايه مفاتيح كل شخص عشان يبقى مستجيب ليا أكتروازاى أتجنب الحاجات اللى بتقفلهم منى وتخليهم يعندوا معاياوازاى أعمل كتالوج للتعامل مع كل شخصوكمان خطة لتطوير نفسى وشخصيتى للأفضلالكورس مليء بالأمثلة والقصص الواقعية والتفاصيل المتعلقة بكل شخصية مهما كانت طبيعة المشاكل بينك وبين الآخرين هتلاقى فى البوصلة معلومات مفيدة جدا تساعدك على حل المشالكل وتحسن تواصلك مع الآخرين وتعاملاتكم مع بعض.لو ابن عنيد، او زوج عصبى، او صديقة بتحب مصلحتها، أو شخص كئيب، أو مدير انتقادى... أيا ما كانت طبيعة المشاكل هتلاقى الحل فى البوصلة.هنعرف أن البشر ينقسموا إلى 4 أنماط رئيسية حسب نظام البوصلةشمالى- جنوبى- شرقى – غربىالشمالى شخصية قيادية و قوية رائعة, بيحب يقود لأنه واثق من قدراته و من ذكاءه, و عارف انه دايما بيشوف الصح و بيقدر يعمله, حاسم و مبادر و فعلا يعتمد عليه, متحمل للمسئولية جدا, فعلا شخصية جديرة بالإعجاب.بيحب الحسم والسيطرةعنده قوة إرادة وقدرة على القيادة فى أصعب الظروفواثق فى نفسهلكن عنده بعض العيوب اللى لازم يحاول يسيطر عليها, مثلا التحكم والتمركز حول الذات, بيبقى صعب عليه شوية يفكر فى إحساس الآخرين. بيفكر فقط فى الصح اللى المفروض يتعمل ( من وجهة نظره) و مش بينتبه لمشاعر أو رغبات الآخرين.وهنتكلم كمان عن الجنوبى ، الكيوت الحبوب الطيب الغلبان ساعات, لطيف و ودود جدا و بيحب الناسبيميل إلى الراحة والاسترخاء.اللى بيصاحب كل الناسمستمع جيد ومتعاطف، عشان كده الناس بتحبه وترتاح لهولا يميل للصدام مع الآخرينمتعاون وكريم وصبور وهادىلكن عيبه انه تنقصه الإرادة و القيادية, اعتمادى و متذمر و أحيانا ضعيف الشخصيةأما ال