The ©GEMBA Methodology

Strategic SRM is an intentional process focusing on building and leveraging two-way relationships that are aimed at enhancing collaboration, fostering innovation, and driving competitive advantage. It enables the effective management of suppliers, so they can help the company be even more competitive in the market via better delivery/quality execution, faster services, new innovations, etc.Supplier Relationship Management (SRM) includes the following:Coordinated planning and execution of all interactions with vendors;Methodical, company-wide assessment of the capabilities of suppliers;Analysis of which activities to perform with different vendors;The evaluation of expected value vs. actual value within supplier relationships.As a former Chief Procurement Officer, I've spent a lot of time and energy managing supplier relationships over the years. In this course, I'll share with you some advice based on that experience in order to help you become better at SRM.I co-teach this course with my friend and fellow Procurement professional, Sean-Michael Callahan. We start by sharing our backgrounds so that you can better understand where our experience comes from. We don't spend too long on this, however, because you know how to work LinkedIn and you can simply look us up there.This course really begins with a solid Overview of Supplier Relationship Management. Then we take time to explain Why SRM Is Important, which can be extremely helpful if you ever find yourself having to justify your efforts in this area to a colleague or boss.After that, we walk through the 6 Basic Steps To Implement An SRM Program, and then we discuss ways you can Maximize The Value Of SRM before we finish up with a quick summary.Unlike other courses out there, our courses are not theoretical, t

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Discover the secrets to leading in today's digital age with the "Innovation Management and Digital Business Models" Masterclass on Udemy! Originally crafted for MBA students, this course brings you world-class learning right to your fingertips.What You'll Learn:Fundamentals of Innovation: Dive into the core concepts of innovation vs. invention, understand their origins, and master various types and management strategies essential to drive change.Innovation Management: Learn both standard and modern approaches, including project management, design thinking, and the critical roles of multidisciplinary teams in the innovation process.Digital Business Models: Uncover the foundational elements of digital business models—customer segments, value propositions, and revenue models—and see how these components are transformed in the digital era.Technological Drivers: Discover how cutting-edge technologies like AI, IoT, and cloud computing act as enablers for digital business models and drive digital transformation.Key Tools and Frameworks: Gain hands-on experience with essential tools like the Business Model Canvas and other strategic frameworks that aid in designing and managing digital business models.Practical Applications: Apply your knowledge in real-world contexts through case studies examining global strategies for digital transformation in both B2C and B2B environments.Why Choose This Course?This is not just any course—it's designed by Prof. Dr. Mario Boßlau, a leading expert in the field of Business Model Engineering and tailored to provide you with a robust understanding of modern innovation and digital transformation principles. You'll gain real insights into managin

Are no-show appointments and missed sales opportunities holding you back? Do you want to become the sales expert who consistently closes deals and builds lasting relationships? Our course, "Master Sales Conversions: Build Strong Relationships, Close Deals, Enhance Conversations for Constant Business Growth," addresses these common challenges faced by sales professionals.Learn how to build trust and create meaningful client relationships, refine your closing techniques to secure more deals, and master the art of impactful conversations that drive results. Discover the right questioning techniques to uncover client needs and motivations, and know what to say when it matters most. Additionally, delve into the principles of Relational Intelligence (RQ) to better understand and connect with your clients on a deeper level. What is RQ, and how can it revolutionize your sales approach? Uncover how developing relational intelligence can transform your client interactions and enhance your ability to close deals.With expert guidance, practical tools, and real-world examples, you'll gain the confidence and competence to boost your sales performance and reduce no-show appointments. Enroll now to transform your approach and ensure your business thrives in any market condition. Develop the relational skills that set top sales professionals apart and pave the way for sustainable growth.

This course is for the ones who are working in Logistics, Supply Chain, Export and Import part of Supply Chain industry this course will help you gain knowledge about Ocean Logistics Management and multimodal transport operations in depth covering interesting topics like Container stuffing, Types of Ships for Container Logistics and Shipping, Types of Containers etc the instructor of this course has kept this course very practical no text book definitions and boring theory. As container shipping is the heart of Global trade and Logistics and Supply Chain, Learning about Ocean Logistics will help you gain insights of the container shipping and ocean Logistics industry. As 90% of the world cargo is moved by Ocean Logistics and 60% by container which speaks volume of the role of Liner shipping in Logistics and Supply Chain.We have tried to keep the course as simple as possible to keep the complex definitions of Logistics and Supply Chain Management simple Logistic and Supply Chain professional around the globe hold respected position in many companies such as Logistics and Supply Chain service provider, Logistics and Supply Chain department in International Export and Import companies due to evolution of modern day trade the Logistics and Supply Chain industry requires more and more skilled Logistics and Supply Chain professionalsThe device which you are using may be imported by containers that why Ocean shipping is the base of logistics and Supply Chain for your Inventory Management. So lets get started with with wonderful industry of Ocean shipping in Logistics and Supply Chain and become a asset to the National and Global Economies.

Soft Skills or Communication skills allow you to understand and be understood by others. These can include but are not limited to effectively communicating ideas to others, actively listening in conversations, giving and receiving critical feedback and public speaking.What are Soft Skills or Communication skills?Communication skills are the abilities you use when giving and receiving different kinds of information. Some examples include communicating new ideas, feelings or even an update on your project. Communication skills involve listening, speaking, observing and empathising. It is also helpful to understand the differences in how to communicate through face-to-face interactions, phone conversations and digital communications like email and social media.Sales skills are the characteristics and competencies sales representatives depend on to support customers in making purchases and resolving issues. Effective sales people acknowledge that creating a successful buyer experience uses many interpersonal skills, is more than a consumer's satisfaction with their purchase, and deals with overall brand engagement. Customers seek quality interaction and a fulfilling buying experience. Skilled sales people provide this service using a combination of techniques and knowledge to identify customer needs and connect with them individually. A positive buying experience influences brand loyalty with customers, improves the likelihood that existing customers will refer new ones, and helps meet sales goals.Salespeople need to have empathy and ability to really understand a customer’s needs.The skill to engage comfortable with a customer at their level and on their terms.Ability to add value to the customer at every stage of the process, leaving aside self-interest.Skilled at active listening along with asking discovery questions to uncover business challenges.