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يقدم هذا البرنامج التدريبي المتقدم أشمل وأعمق محتوى تعليمي متاح باللغة العربية في مجال مؤشرات قياس الأداء ونظم الإدارة المؤسسية. يجمع البرنامج بين النظريات الأكاديمية الحديثة والتطبيقات العملية الواقعية، مما يؤهلك لتصبح خبيراً معتمداً في تصميم وإدارة أنظمة قياس الأداء.ماذا ستتعلم في هذا البرنامج؟ستتقن في هذا البرنامج الشامل كيفية تصميم أنظمة إدارة الأداء المؤسسي من الألف إلى الياء، بدءاً من المفاهيم الأساسية للقياس وأنواع البيانات، وصولاً إلى تطبيق منهجيات متقدمة مثل البطاقة المتوازنة (Balanced Scorecard) والخرائط الاستراتيجية والنموذج المنطقي.محتوى البرنامج التفصيلي:15 وحدة تدريبية شاملة تغطي جميع جوانب قياس الأداء13.5 ساعة من المحاضرات المسجلة عالية الجودة81 ملف تدريبي قابل للتحميل (قوالب، نماذج، أدوات عملية)حالات دراسية متنوعة من 15+ قطاع (بنوك، صحة، تعليم، صناعة)تطبيقات عملية على منظمات حكومية وخاصة وغير ربحيةالمنهجيات المتقدمة المُدرَّسة: ✓ تطوير البطاقة المتوازنة والخرائط الاستراتيجية✓ تحليل علاقات السبب والنتيجة لتحديد محركات الأداء✓ تطبيق النموذج المنطقي في تصميم المؤشرات✓ التصنيفات السبعة لمؤشرات الأداء مع أمثلة تطبيقية✓ أساليب المقارنة الأربعة لقيم الأداء الفعليما يميز هذا البرنامج:خبرة المدرب 45+ سنة في الأوساط الأكاديمية والعمليةأمثلة حقيقية من مشاريع فعلية في السعودية ومصر والكويتقاموس مصطلحات ثنائي اللغة (عربي-إنجليزي)مراجع علمية محدثة مع روابط إلكترونية مباشرةشهادة معتمدة من الأكاديمية الدولية لإدارة الأداء (GPMA)التطبيقات العملية تشمل: البنوك والمصارف | القطاع الصحي | التعليم العالي | تجارة التجزئة | الصناعة والتصنيع | الإسكان والتطوير العقاري | الإدارة الحكومية | البلديات والحكم المحلي | النقل واللوجستيات | ا

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This course is part of the Google Digital Marketing E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course.Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job.Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary.By the end of this course, you will be able to do the following:Identify common strategies for building customer loyalty in e-commerceUnderstand how to successfully manage client relationships and measure satisfactionMonitor an e-commerce store’s performanceUpdate an e-commerce store based on dataComplete a portfolio scenario to prepare for job interviewsLearn AI skills from Google experts to help complete marketing tasks

This course contains the use of Artificial Intelligence.This course uses Artificial Intelligence to support production and content alignment. The course is designed for learners who want to understand ITSM in a practical, modern, and workplace-focused way.This course is supplementary, independently developed learning material and does not resemble any accredited training offered by PeopleCert that covers ITIL practices. The course combines strong practice-based learning with an updated ITSM Foundation Version Five orientation, helping you understand both the proven operational practices of IT service management and the newer direction toward digital product and service management.You will learn how ITSM concepts apply in real organizations, not only as theory. The course explains how services create value, how incidents are managed, how problems are investigated, how changes are enabled safely, how service requests are fulfilled, how service desks support users, how suppliers affect service quality, how assets and configuration items are controlled, how service levels are designed, and how continual improvement helps organizations mature over time.The course also introduces important modern topics such as digital products versus digital services, updated value creation language, AI-enabled service environments, complex supplier ecosystems, user experience, and how ITSM Four practice knowledge still supports ITSM Version Five-style digital service management.Throughout the course, you will follow practical examples, real-world scenarios, case studies, and operational situations that help you understand how ITSM practices work together. Instead of memorizing isolated definitions, you will learn how to think like a service management professional who can connect incidents, problems, changes, service levels, service desk, suppliers, assets, configuration, monitoring, and continual improvement to business value.This course is suitabl

Make yourself a more valuable member of the team by learning how to help organizations make changes faster and with less expense by using Agile approaches.In nature, as in business – you adapt, or you die…And with over 70% of companies using Agile for their projects, not knowing the fundamental concepts, principles, and values just isn’t an option anymore.This course will not only teach you the fundamentals of Agile to help you develop the adaptive mindset, but it will also break down the most popular Agile frameworks such as Scrum, Kanban, and Scrumban.That includes:- Agile Values- Agile Principles- Benefits of Agile- Challenges- Roles in Agile- User Stories- Scrum Framework- Sprints- Scrum Ceremonies- Product Backlog- Sprint Backlog- Estimation Techniques- Team Velocity- Burndown Charts- Burn Up Charts- Kanban Principles- Setting Work in Progress (WIP) Limits- Kanban Boards ...and more!Taught with practicality and authenticity in mind, this to-the-point course brings you real-life work examples (both failures and successes) to make your learning stick.Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee. You have nothing to lose and so much knowledge to gain.Just ask the students who’ve already taken this course: “This course is awesome! I am a beginner, I just started exploring Agile and Scrum, and after this course I feel like I'm ready to implement things. Thank you so much. Great work!” – Dubravka “The course structure is a lot more than I was expecting regarding features. I can also make notes during the video without pausing or falling be

This is an introductory course to multi-objective optimization using Artificial Intelligence search algorithms. We start with the details and mathematical models of problems with multiple objectives. Then, we focus on understanding the most fundamental concepts in the field of multi-objective optimization including but not limited to: search space, objective space, Pareto optimality, Pareto optimal solution set, Pareto optimal front, Pareto dominance, constraints, objective function, local fronts, local solutions, true Pareto optimal solutions, true Pareto optimal front, etc. In the second part of this course, several optimization methods will be given to solve multi-objective optimization problems as follows: No preference methods A priori methods A posteriori methods Progressive methods The course also includes a large number of coding videos to give you enough opportunity to practice the theory covered in the lecture. There are also several case studies including real-world problems that allow you to learn the process of solving challenging multi-objective optimization problems using multi-objective optimization algorithms. For the search methods, we will be using stochastic optimization algorithms including Particle Swarm Optimization and Genetic Algorithms. This means that we develop Multi-Objective Particle Swarm Optimization (MOPSO) and multi-Objective Genetic Algorithms (MOGA). Some of the reviews for this course are as follows: Femi said: "As always, the instructor is expert in the course and explained in details with real-life examples, and I love his teaching style, even though the course is a bit tough, he made it fun!"Pankaj said: "Dr Mirjalili teaches