UdemyProblem Solving

Finding Problems Worth Solving: Stop Treating Symptoms

التصنيف الكامل: Business > Management > Problem Solving

Finding Problems Worth Solving: Stop Treating Symptoms

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Have you ever shipped something “successful” on paper—features delivered, project completed, stakeholders pleased—only to realize nothing important actually changed?That usually isn’t an execution problem. It’s a problem-selection problem.Consider this: in a Harvard Business Review survey, more than 85% of leaders said their organizations struggle to diagnose the real problem before jumping to solutions—and nearly 90% said this leads to serious, avoidable costs. When teams aim at the wrong target, every meeting, sprint, and deliverable becomes expensive motion… without meaningful outcomes.This course teaches you the skill that drives better strategy, better products, and better leadership: identifying the right problem before you build the solution.You’ll learn how to spot “distractions in disguise,” dig beneath symptoms, and reframe challenges around real user needs. You’ll also learn how to evaluate multiple problem options and confidently choose the ones that create the biggest impact.In this course, you’ll learn how to:- Build a problem-finding mindset (curiosity, empathy, and challenging assumptions)- Discover real problems through observation, interviews, feedback, and data- Identify friction and workarounds as signals of unmet needs- Define problems clearly using Design Thinking (Empathize/Define) and “How Might We” questions- Separate symptoms from causes using Root Cause Analysis, the 5 Whys, and Fishbone diagrams- Prioritize what to solve using impact, value, feasibility, and strategic alignment (including Impact/Effort and RICE-style thinking)- Avoid common traps like rushing to solutions, confirmation bias, vague problem statements, and pet projectsYou’ll also see these ideas come to life through real-world examples (from airpo

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