loanDepot: Default Prevention Associate (Collections)

Headquarters: Remote URL: http://loandepot.com Description Position at loanDepot Position Summary: Responsible for handling inbound and outbound calls in a customer-facing role. Provides quality customer service while working through payment collection efforts on loans up to 45 days past due. Reviews and resolves in-depth servicing issues, research, and escalations not limited to escrow, payment discrepancies and loss mitigation.  Responsibilities: Responsible for fully under