SERA Solution: Remote Customer Service Operator / Specialist

Headquarters: Montreal, QC URL: https://www.serasolution.com/ We are seeking a dedicated and customer-focused Customer Service Specialist to support our shipping and logistics operations. The successful candidate will serve as a key point of contact for customers, ensuring timely communication, accurate order tracking, and effective resolution of shipping-related inquiries. Key Responsibilities • Serve as the primary contact for customer inquiries related to shipments, delivery schedules, tracki