Soma Global: Client Support Supervisor

Headquarters: This is a remote role URL: http://somaglobal.com The Technical Support Supervisor is responsible for overseeing the daily operations of the Customer Support Team as well as participating as an active member of the team. This position will partner with the Customer Support Team members to deliver exceptional customer support and customer experience through phone, email, and chat and will oversee scheduling, call queue monitoring, and meeting management.  This team member will b