Simplero: Simplero Support Specialist (Full-Time, Remote)

Headquarters: Los Angeles, CA URL: http://www.simplero.com Your job is to help customers get unstuck and feel confident using Simplero. You’ll respond to help requests through support tickets, answer questions, and troubleshoot issues. When needed, you’ll record short screen-share videos to explain things clearly and simply. You’ll also guide customers through setting up parts of their business — for example, landing pages, email lists, and automations — and help them understand how the pieces w