Hopper: Product Ops Analyst

Headquarters: Canada - Remote About the jobThe CS Product Operations Analyst plays a pivotal role in managing the operational, technical, and analytical backbone of Hopper’s HTS Assist, our agentic AI voice and chat assistant for travel. This role ensures the HTS Assist delivers seamless automated service experiences across partners.As a Product Operations Analyst, you’ll own the full operational lifecycle of Assist, from configuration and prompt tuning to workflow orchestration, data governance